Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Air India1319 Reviews

    Not Verified | Air India: A Nightmare of Unresponsive Customer Service. Dealing with Air India has been nothing short of a nightmare. While they did answer my initial calls, their promise of a callback was nothing but empty words, leaving… Read more
  • 1/10

    SpiceJet631 Reviews

    Not Verified | Past few experience with Spicejet are horrible. A we have to suffer for late departures which are being conveyed to passenger at check in counter or even after immigration. Today was cherry on Cake. My Husband is… Read more
  • 1/10

    LATAM Airlines476 Reviews

    ✅ Trip Verified |I am here now at Cartagena airport, it’s 11pm here in Colombia. This whole experience with LATAM makes me know I will never come to this country again. First of all, please be very careful flying domestic… Read more
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Latest Seat Reviews

  • 8/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | It was a full flight. Not much legroom. We sit in the 4 seats row for easy access to the toilets. I’d recommend to pay extra legroom near the exit door rows. Flight attendant were nice.… Read more
  • 6/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | The middle seat is very squishy. I’d recommend choosing an aisle seat and as upfront as possible. It’s worth to pay for extra legroom in the exit door rows. Read more
  • 3/10

    Aegean Airlines16 Reviews

    ✅ Trip Verified | The new A320neo feels worse than an old A320. The colours give however a nice touch. The seat pitch was awful and actually borderline for someone who’s over 185 cm. Food was simple and not great.… Read more
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Latest Lounge Reviews

  • 5/10

    Kenya Airways15 Reviews

    ✅ Trip Verified |   Although I am furious with Kenya Airways right now I will acknowledge that they are trying to improve their lounge service. There is a cook making eggs and omelettes as requested and their cappuccino is excellent.… Read more
  • 10/10

    Singapore Airlines130 Reviews

    ✅ Trip Verified | Visited in June 2023 and the lounge was amazing, there was a various amounts of meals, beverages to choose on. I visited the lounge on dinner time, they had an option of bolognese pasta with cheese,… Read more
  • 1/10

    Air Europa7 Reviews

    ✅ Trip Verified | This is the worst lounge I've encountered in my life. Absence of dining during afternoon and evening. Only vile processed cheese and cold meat. Staff excel in being unfriendly and useless. In fairness to Air Europa… Read more
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Latest Airport Reviews

  • 10/10

    Sharm El Sheikh Airport108 Reviews

    ✅ Trip Verified | I would just like to thank the staff so much for all there trouble they went to in finding my jacket i left in the departure area especially the Gentlemen who works in the café. They… Read more
  • 1/10

    Southampton Airport88 Reviews

    ✅ Trip Verified | It does not matter how you look at this place the saying you cannot polish a turd reflects the airport 101%. Everybody staff wise encountered departing and arriving clearly have nothing but disdain for the passengers… Read more
  • 1/10

    Sydney Airport432 Reviews

    Not Verified | Upon my arrival at Sydney Airport, I found myself in a state of anxious anticipation, awaiting the arrival of my husband, I approached an airport staff member, politely requesting assistance in locating my husband’s arrival gate. Instead… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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